Refund Policy
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- Refund Policy
Last updated: 24 September 2025
A. Marketplace (P2P) Transactions
- For P2P listings, refunds/returns are arranged directly between buyer and seller.
- Golf Fan Fair does not issue refunds for P2P transactions but may help facilitate communication between parties.
B. GFF Pro Shop (B2C) Purchases
- If you are not satisfied, you may request a return/refund within 14 days of receipt.
- Items must be unused, in original condition and packaging, with proof of purchase.
- Non-refundable: clearance/final-sale items, personalized goods, and items marked non-returnable unless defective or misdescribed.
C. How to Request a Refund (Pro Shop)
- Email hello@golffanfair.com with your order number, item, and reason.
- After we receive and inspect the return, approved refunds are processed to the original payment method within 7–14 business days.
D. Shipping Costs
- Original shipping fees are non-refundable unless the product is defective or the wrong item was sent.
- Return shipping is borne by the customer unless otherwise stated.